Shipping & Delivery

estemated shipping

LocationEstimated Shipping Time
United States10-20 Business Days
New Zealand10-20 Business Days
Europe (Spain, Italy, and France)10-20 Business Days
GCC (Qatar, Bahrain, Kuwait, and Saudi Arabia)10-20 Business Days
*This doesn’t include our 2-5 day order processing time.

more inquiries?

Shipping

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

Returns

Do you have refunds?

Yes we do full refunds if your order has not been received within 45 business days of order being placed ( after 2-5 days of order precessing ). 

And if you simply did not like it.

How can i return?

Please contact us for returns, we will explain everything but returns are at your expense.

Can i cancel my order?

you can cancel your order before shipping, but if it had been shipped unfortunately it cannot be cancelled.

Still have a question?

Please contact us for more information.

contact us